Rolanda Charles
Director of Operations
Rolanda Charles is a highly accomplished professional in the multifamily industry. Backed by three certifications and a Masters in Business Management from the University of Florida, she has overseen budgets of approximately $43 million for a diverse portfolio of 1500 units in 4 cities. Leading a team of up to 70 direct and indirect reports, Rolanda orchestrated a consistent YOY occupancy rate of 96-99% and revenue growth of millions. This continues to showcase Rolanda’s financial acumen and forward-thinking approach to property management.
Beyond financial success, Ms. Charles garnered community recognition, securing the North Central Florida Apartment Association Community of the Year award in 2021 and 2023. Proficient in managing assets in various life cycles, from operating properties to new developments, Homeowners Association (HOA) management, rehabilitation, and acquisitions, Rolanda continues to redefine excellence in the multifamily industry. With a proven track record and a commitment to innovation, Rolanda is a dynamic leader setting new property management and community development standards.